Privacy Policy

When you use Namibia Plus, we may collect the following types of personal information: • **Contact Information** — Name, email address, and message details provided when you contact us or ask to join the planning list. • **Planning Details** — Travel dates, destination preferences, group size, and route interests when you choose to share them. • **Affiliate Interaction Data** — If affiliate links are added later, we may record clicks or referral identifiers needed for disclosure, analytics, or commission attribution. • **Technical Data** — IP address, browser type and version, time zone, operating system, and device information collected automatically when you visit our website. • **Usage Data** — Pages visited, links clicked, time spent on pages, and referring URLs, collected via cookies and similar tracking technologies. • **Communication Records** — Emails and message history when you contact us.

We use the information we collect for the following purposes: • **Planning Support** — To respond to enquiries and improve independent Namibia planning content. • **Content Improvement** — To understand which guides, routes, and checklists are most useful. • **Optional Updates** — To send planning updates or editorial notices only when you explicitly ask for them. You can unsubscribe at any time. • **Website Improvement** — To analyse how visitors use our website so we can improve content, navigation, and user experience. • **Legal Compliance** — To comply with applicable laws, regulations, and legal processes. • **Security** — To protect the website, forms, and analytics systems from abuse.

We do not sell your personal data. We may share your information with: • **Affiliate or Referral Partners** — Only when you intentionally click an affiliate or referral link. Those partners operate under their own privacy policies. • **Analytics Providers** — Services like Google Analytics that help us understand website usage patterns (data is anonymised where possible). • **Legal Authorities** — When required by law, court order, or governmental regulation. All third parties are contractually obligated to protect your data and use it only for the specified purposes.

Namibia Plus uses cookies and browser storage in a limited way. These include: • **Essential Consent Storage** — Used to remember your cookie and storage preferences. • **Functional Browser Storage** — Used only for optional browser-side tool behavior, such as readiness checklist progress when local storage is available. • **Analytics Cookies** — Disabled unless you allow them and only relevant if analytics services are added. • **Affiliate or Marketing Cookies** — Disabled unless you allow them and only relevant if clearly marked partner links or campaigns are added later. You can manage your preferences at any time through our Cookie Settings page or your browser settings. Disabling functional storage may limit browser-only tool memory, but the guides remain readable.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy: • **Enquiry Data** — Retained only as long as needed to respond and maintain reasonable business records. • **Update-List Data** — Retained until you unsubscribe or withdraw consent. • **Technical & Usage Data** — Typically retained for 26 months in anonymised form. • **Communication Records** — Retained for 3 years after your last interaction. After the retention period, data is securely deleted or anonymised.

Depending on your jurisdiction, you may have the following rights regarding your personal data: • **Access** — Request a copy of the personal data we hold about you. • **Correction** — Request correction of inaccurate or incomplete data. • **Deletion** — Request deletion of your personal data, subject to legal retention requirements. • **Restriction** — Request that we restrict processing of your data in certain circumstances. • **Portability** — Request your data in a structured, machine-readable format. • **Objection** — Object to processing based on legitimate interests or for direct marketing purposes. • **Withdraw Consent** — Withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at hello@namibiaplus.com.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include: • SSL/TLS encryption for all data transmitted between your browser and our servers. • Secure, access-controlled storage systems for personal data. • Regular security audits and vulnerability assessments. • Staff training on data protection and privacy best practices. While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and exercise caution when sharing personal information online.

Namibia Plus is an independent Namibia planning website. If you access the site from outside Namibia, technical data may be processed in other countries by hosting, analytics, email, or future affiliate providers. We aim to use providers with appropriate safeguards.

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or how we handle your personal data, please contact us: • **Email:** hello@namibiaplus.com • **Office:** No public walk-in office is currently listed